Privacy policy
In this privacy policy, we explain how we collect and process personal data in connection with our website. Personal data is defined as any information relating to an identified or identifiable individual.
1. Controller and contact
The controller responsible for this website is:
Stiftung Hilfe zur Selbsthilfe in Tobé/Benin
Neubad 6b
8824 Schönenberg
Switzerland
info@fondation-tobe.org
If you have any questions about how we handle personal data or about any data protection matters, you can contact us at the following address: info@fondation-tobe.org
2. Collection and processing of your personal data
We collect personal data in various ways, including in connection with your enquiries and when you use our website.
2.1 Information you provide to us
We collect personal data that you provide to us directly, for example when you send us an email or submit an enquiry via a contact form. The information you provide is stored and used for the purpose of handling your enquiry.
2.2 Information collected automatically when visiting the website
When you access and use our website, certain data is collected automatically. This includes, in particular, the following data: browser, operating system, settings, date and time of access, IP address, pages visited and content viewed. This data is collected automatically as soon as you visit our website. We use this data to provide the functionality of the website and to ensure the proper and secure operation of the website. In addition, we analyse this data for statistical purposes, for example to determine which pages are most frequently accessed and when and how often the website is used. This analysis is carried out on an aggregated basis, without this data being directly attributable to you. The insights gained are used to improve and further develop our website and our services.
2.3 Other purposes
In addition to the purposes described above, we may also use the collected personal data to assert and enforce our legal claims, to defend ourselves in connection with legal disputes and official proceedings, and to prevent and investigate criminal offences and misuse of our services.
3. Cookies, analytics tools and other technologies
3.1 Cookies in general
We use cookies on our website. Cookies are text files that are stored on the user’s device and collect information about visitors and the use of our website. Cookies allow the user to be recognised and enable us to provide more user-friendly, effective and secure services via the website.
Most of the cookies we use are so-called «session cookies». These are automatically deleted at the end of your visit to our website. Other cookies remain stored on your device until you delete them. These cookies enable us to recognise your browser on your next visit.
You can configure your browser settings so that you are informed about the setting of cookies and can allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. If cookies are disabled, the functionality of this website (e.g. language selection or repeated display of the cookie banner) may be limited.
3.2 Analytics tools
We also use cookies and third-party analytics tools to measure and evaluate your use of the website in order to understand user behaviour. When you visit the website, data is collected on when and for how long the website is accessed, which pages are visited, which functions are used and which content is displayed. This allows us to better understand how the website is used.
These third-party providers use cookies, identifiers and similar technologies to identify users. We cannot exclude the possibility that these providers may track your use of the website, combine this data with data from other websites also tracked by them, and use this information for their own purposes and potentially associate it with you.
These third-party providers are responsible for the processing of your personal data and their respective privacy policies apply. The following third-party tools are integrated into our website:
3.2.1 Matomo Analytics – Ethical statistics. Sustainable insights.
Matomo’s stated mission is to give users and website operators control over how data is used and, consequently, over data ownership. As the analytics data is stored on our own web hosting, it is not shared with third parties and cannot be accessed by them.
Opt-out complete; your visits to this website will not be recorded by the Web Analytics tool. Note that if you clear your cookies, delete the opt-out cookie, or if you change computers or Web browsers, you will need to perform the opt-out procedure again.
You may choose to prevent this website from aggregating and analyzing the actions you take here. Doing so will protect your privacy, but will also prevent the owner from learning from your actions and creating a better experience for you and other users.
The tracking opt-out feature requires cookies to be enabled.
This opt out feature requires JavaScript.
Die Tracking opt-out Funktion benötigt aktivierte Cookies.
3.2.3 Google Analytics, Google Maps, Google Fonts, Google reCAPTCH
We explicitly do not use Google services.
3.3 Backups of our website
Backups of our website (database and files) are stored in encrypted form on an Amazon S3 server in the AWS region «EU (Frankfurt) eu-central-1».
4. Disclosure of personal data
We do not disclose personal data of visitors to our website, except in the following cases:
- to third parties engaged by us to provide services, such as the provision of IT infrastructure or software;
- to authorities or other third parties where we are legally obliged to do so or where it is necessary to safeguard our interests, for example to prevent misuse or to enforce legal claims;
- where this is necessary for the performance of a contract with you, for example to payment service providers responsible for processing payments;
- in connection with the third-party analytics tools and cookies described in section 3;
- where you have expressly consented to the disclosure; or
- to purchasers or prospective purchasers of business units, companies or other parts of our operations, or in connection with a reorganisation, merger, transfer or other disposal of our company, our assets or parts thereof.
We expressly do not disclose your data to third parties for advertising purposes. The hosting of the website and your data takes place on servers located in Switzerland.
5. Retention period
We retain personal data for as long as necessary to fulfil the purpose for which it was collected. Thereafter, the data is either deleted or anonymised, unless we are exceptionally required to retain it for a longer period, for example due to statutory retention and documentation obligations or our legitimate interests, such as for evidentiary purposes or IT security. Data relating to the use of our website is generally anonymised or deleted after 12 months, unless we are required to retain it for a longer period in exceptional cases, for example to safeguard our legitimate interests or to prevent misuse.
6. Data security
For security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us via the contact form, this website uses SSL or TLS encryption. You can recognise an encrypted connection by the change in the browser’s address line from «http://» to «https://» and by the lock symbol in your browser bar. When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties. However, we would like to point out that data transmission over the internet (e.g. communication by email) may have security vulnerabilities. Complete protection of data against access by third parties is not possible.
7. Your rights
Individuals whose personal data we process have the right, in accordance with applicable data protection law, to request access to their personal data and to request its rectification or deletion. Where our processing is based on consent, you also have the right to withdraw your consent at any time with effect for the future.
To exercise these rights, please contact us using the contact details provided in section 1. You also have the right to lodge a complaint with the competent data protection authority. The competent authority in Switzerland is the Federal Data Protection and Information Commissioner (FDPIC) (www.edoeb.admin.ch).
8. Amendments to this privacy policy
We may update this privacy policy from time to time. The version published on this website is the applicable version.
Version 2026-0, May 2026